Refund Policy

This page defines the commercial and transactional framework of eHealth Group d.o.o., clarifying the distinction between its informational website and formal business agreements. It outlines how all financial, licensing, and service arrangements are handled exclusively through direct contractual relationships.

This Website does not facilitate the purchase or sale of any products, services, or software licenses.

All descriptions of our Software Solutions and related services are provided solely for informational and promotional purposes and do not constitute an offer or invitation to enter into a sales or service contract.

Any commercial engagement — including pricing, payment terms, delivery, and refund or cancellation rights — will be governed exclusively by a separate written agreement concluded between eHealth Group d.o.o. and the respective client or partner. Such agreements will set out the applicable financial terms, service scope, and any refund or termination provisions.

We do not process payments or issue refunds through this Website. Users should not submit payment information or expect transactional capabilities when using the Website.

If you have entered into a contractual relationship with eHealth Group d.o.o. and have questions about payment or refund terms, please refer to the specific contract or contact us directly at info@ehealthgroup.rs.

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